Since our founding in 2024, Integrity Property Services has been dedicated to one simple principle: treating every property as if it were our own. As a fully licensed Washington State contractor (License #INTEGPS761MS), we've built our reputation on exceptional craftsmanship, transparent communication, and rapid response when emergencies strike.
With 100+ completed projects across King, Pierce, Snohomish, and Spokane counties, our team of licensed contractors and certified tradespeople brings over 100 years of combined experience to every job. Whether you're a homeowner, property manager, or industry partner, you can trust us to deliver outstanding results—every single time. All our work is backed by $2 million in liability coverage and our comprehensive 1-year workmanship warranty.
How We Became Washington's Exceptional Construction & Maintenance Service Provider
Integrity Property Services was founded in 2024 with a clear mission: to provide Washington property owners with a single, reliable partner for all their construction, remodeling, maintenance, and emergency response needs.
Our founder, Austin Walker, spent over 10 years working in property management and construction before starting Integrity Property Services. He recognized a critical gap in the market—property owners and managers were forced to juggle multiple contractors for different services, leading to coordination headaches, inconsistent quality, and communication breakdowns. Even worse, when emergencies struck, finding trustworthy, licensed professionals who could respond immediately (and offer affordable solutions) was nearly impossible. We set out to change that.
Today, Integrity Property Services has grown into a comprehensive property services company serving residential clients, commercial facilities, and industry partners throughout Washington State. Since 2024, we've completed 100+ projects ranging from emergency water damage restoration to complete home renovations. Our team includes in-house carpenters & maintenance technicians, licensed general contractors, licensed plumbers, licensed electricians, IICRC-certified restoration technicians, experienced tradespeople, and dedicated project coordinators who bring decades of combined experience to every project.
What hasn't changed is our founding commitment: integrity in every interaction, involving local reputable service providers, quality in every project, and rapid response when our clients need us most. We maintain an average 2-hour emergency response time and a 100% on-time project completion rate—because when you trust us with your property, we take that responsibility seriously.
Value 1: Integrity
We do what we say we'll do, when we say we'll do it. Our clients trust us with their most valuable assets—their properties. We honor that trust through honest communication, transparent pricing, and ethical business practices.
This means:
• Providing detailed, written estimates before starting any work
• Communicating proactively about project timelines and any changes
• Maintaining all required licenses and insurance coverage
• Standing behind our work with a 1-year warranty
• Treating your property with the same care we'd give our own
Value 2: Excellence Good enough isn't good enough.
Whether we're installing a towel bar or renovating an entire home, we bring the same meticulous attention to detail and commitment to superior craftsmanship. Every project reflects our reputation.
This means:
• Using only licensed, background-checked professionals on every job
• Following Washington State building codes and industry best practices
• Conducting multi-point quality inspections throughout each project
• Using high-quality materials from trusted manufacturers
• Continuously training our team on the latest techniques and technologies
Value 3: Responsiveness When emergencies happen, every minute counts.
That's why we offer 24/7 emergency response, 365 days a year, with an average response time of 2 hours for urgent situations.
This means:
• A real person answers our emergency line—not a voicemail
• Licensed professionals dispatched immediately to assess damage
• Rapid action to prevent further property damage
• Clear communication about next steps and costs
• Follow-through until your property is fully restored
Value 4: Transparency
No surprises, no hidden fees, no runaround. We believe you deserve to know exactly what's happening with your property and your investment.
This means:
• Free, detailed estimates for all non-emergency work
• Upfront pricing before emergency repairs begin
• Regular project updates and open communication
• Access to all our credentials, licenses, and insurance information
• Written warranties and documentation for all completed work
Austin Walker founded Integrity Property Services in 2024 after spending 10+ years in the property management and construction industries. His hands-on experience managing properties and coordinating contractors gave him unique insight into the challenges property owners face—and inspired him to create a better solution.
Austin's Background & Credentials
• 10+ years of experience in property management and construction
• Washington State Licensed General Contractor
• Trained in AutoCAD, Revit, and Civil3D; and well acquainted with the permitting process in Washington State.
• Active member of the Building Industry Association of Washington, National Association of Home Builders, and Olympia Master Builders.
Austin's Philosophy: "I started Integrity Property Services because I saw too many property owners getting burned by unreliable contractors, dealing with poor communication, and struggling to find help during emergencies. I knew there had to be a better way. Our approach is simple: we treat every property as if it were our own. That means showing up on time, communicating clearly, doing exceptional work, and being there when emergencies strike—no excuses. When you call Integrity Property Services, you're not getting a faceless company. You're getting a team of licensed professionals who genuinely care about protecting your investment."
Q: Is Integrity Property Services licensed and insured?
A: Yes. We hold Washington State General Contractor License #INTEGPS761MS and carry $2 million in general liability insurance. All licenses are current and verifiable through the Washington State Department of Labor & Industries at lni.wa.gov.
Q: How long have you been in business?
A: Integrity Property Services was founded in 2024 by Austin Walker. We've been serving Washington property owners for almost 2+ years and have completed 100+ projects during that time.
Q: What areas do you serve?
A: We primarily serve King, Pierce, Snohomish, and Spokane counties, including Seattle, Tacoma, Everett, Spokane, and surrounding cities. We also service all of Washington State and the San Juan Islands. Call 360-810-5211 to confirm service availability in your area.
Q: How quickly can you respond to emergencies?
A: We provide 24/7 emergency response with an average response time of 2 hours. Call our emergency hotline at 360-810-5211 anytime, day or night, and we'll dispatch a licensed professional immediately.
Q: Do you use subcontractors?
A: All work is performed by licensed professionals employed by or directly contracted with Integrity Property Services. We do not use unlicensed subcontractors. Every team member is background-checked and covered by our insurance.
Q: What kind of warranty do you offer?
A: All our workmanship is backed by a 1-year warranty. We also honor manufacturer warranties on materials and products. Warranty terms are provided in writing with every project.
Q: Do you offer free estimates?
A: Yes. We provide free, no-obligation estimates for all non-emergency services. For emergencies, we dispatch immediately and provide transparent pricing before beginning any permanent repairs.
Q: Who is the owner?
A: Integrity Property Services was founded and is owned by Austin Walker, a licensed contractor with 10+ years of experience in property management and construction.
Q: What types of properties do you work on?
A: We serve residential homes (single-family, condos, townhomes), multi-family properties (apartments, duplexes), and commercial facilities (offices, retail, warehouses). We work with homeowners, property managers, landlords, and business owners.
Q: How can I verify your credentials?
A: You can verify our contractor license through the Washington State Department of Labor & Industries (lni.wa.gov) using license #INTEGPS761MS. We're happy to provide insurance certificates upon request.
Integrity Property Services LLC